Privacy Policy

1. Introduction

Welcome to Hebbrix. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our service.

2. Data We Collect

We collect and process the following data:

• Account Information: Email, name, and authentication credentials
• Usage Data: API requests, feature usage, and performance metrics
• Memory Content: Text, documents, and media you choose to store
• Technical Data: IP address, browser type, and device information

3. How We Use Your Data

We use your data to:

• Provide and maintain our service
• Process and store your memories
• Improve our AI models and search algorithms
• Send you service-related communications
• Analyze usage patterns to enhance the service
• Ensure security and prevent fraud

4. Data Storage and Security

Your data is stored securely using industry-standard encryption:

• Data is encrypted in transit using TLS/SSL
• Passwords are hashed using bcrypt
• Vector embeddings are stored in Qdrant with access controls
• Database backups are encrypted and stored securely
• We use Azure cloud infrastructure with enterprise-grade security

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: OpenAI for embeddings and LLM processing
• Cloud Infrastructure: Azure for hosting and storage
• Analytics: Anonymized usage data for service improvement
• Legal Requirements: When required by law or legal process

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of certain data processing
• Withdraw consent at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account and data at any time through the dashboard.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@hebbrix.com
• Support: support@hebbrix.com